Connected Workforce

 

Online collaboration tools and video conferencing allows employees to be connected to their teammates and work together from virtually anywhere. Your workgroup may consist of Diane at her kitchen table, Joe at his picnic table, Beth at the coffee shop and Bobby in the office, but you all are able to contribute and do your part from multiple settings.

Some of the tools that make this possible include:

  • Wi-Fi – The ability to connect to the internet is necessary to utilize collaboration tools. CTS and Verizon can provide high-speed, secure and reliable LTE Wi-Fi services.
  • Smartphone – phones are essential for reliable communications.
  • Laptop – Not all apps are available in the cloud. For real computing, an enterprise lap-top is an ideal solution to take anywhere.
  • Tablet – Many people are migrating to tablets as a laptop replacement. With support for keyboards, pens and mice, the latest generation of enterprise tablets offering amaz-ing computing capabilities
  • Endpoint Management – MDM/EMM/UEM tools allow IT managers to maintain a se-cure environment, even for remote workers. They can manage which apps are accessed on particular networks, protecting company proprietary data. Filters help manage which apps are available over the company network and at what time, ensuring that us-ers are only using their data plans for business applications
  • Printers and Monitors are necessary for many workers, even in a remote location.

Mobile solutions for field service, along with constant connectivity, help you provide a stellar experience for your customers. Map and routing apps ensure they aren’t late due to poor direc-tions. They provide you real-time visibility into your productivity

CTS delivers the tools to keep your field service team operating at peak efficiency.

  • Smartphone – Reliable communications are a must for all job functions. With their light weight and small form factor, Smartphones are also an ideal tool for collecting data in the field and sharing it with headquarters.
  • Rugged devices – For field workers who work in harsh environments, rugged or semi-rugged tablets combine durability with tablet functionality.
  • Vehicle mounts - To prevent devices from bouncing around service vehicles, specialized mounts keep the device secure and screen visible.
  • Vehicle mounts - To prevent devices from bouncing around service vehicles, specialized mounts keep the device secure and screen visible.
  • Mobile Wi-Fi – In-vehicle LTE Wi-Fi provides constant connectivity and enables your ser-vice fleet to become mobile command centers.

Mobility has transformed brick-and-mortar retail, making shopping a personalized and conven-ient experience. Such experiences as checking prices at a kiosk, line-busting when queues are getting longer, and personalized coupons sent to your phone based on the department where you are shopping are all made possible by mobile solutions. Add stunning and bold digital sign-age to draw your attention to exclusive promotions and new merchandise, and in-store shop-ping is unique again.

  • Tablets – Tablets may be mounted in kiosks, providing shoppers a place to look up in-formation. They can also be carried by sales associates to assist your customers with their research.
  • Rugged - In the warehouse, rugged or semi-rugged devices stand up to the vibrations of a forklift while providing your staff with actionable intelligence where they need it, in-creasing productivity.
  • Mobile Point of Sale - mPOS is a retail mobility innovation that delivers a concierge cus-tomer experience by taking the transaction to the shoppers where they make their deci-sion to buy.
  • Barcode Scanners – Wearable barcode scanners allow you to monitor inventory levels while leaving the hands of your associates free.
  • Endpoint Management – Retail can have many user profiles for mobile devices, as sales associates perform vastly different functions than warehouse personnel; MDM/EMM/UEM allow IT to manage those different roles and their respective authen-tications
  • Failover – Failover networks enable you to complete transactions when the primary network is unavailable, ensuring that sales are not interrupted.
  • Digital Signage - Displays enhance the unique customer experience you provide, build-ing loyal, repeat shoppers. Bold and engaging Outdoor Displays show your style and in-vite customers inside your store. Interior signage and video walls showcase your brands and your special promotions, helping inform your shoppers and delivering dynamic merchandising.

Mobility assists the Transportation & Logistics industry in maximizing productivity, maintain ELD compliance and streamline operations. Better visibility into the location of freight helps meet SLAs. Mobility also enables drivers and vehicles to be utilized more efficiently by linking them to dispatch for route optimization.

  • Connectivity - Outdoor Access Points provide connectivity in the yard, increasing opera-tional efficiency.
  • Smartphone – Communications are essential.
  • Rugged – Rugged and semi-rugged mobile devices can withstand the vibration of heavy equipment and are the right choice for yard and warehousing operations.
  • Vehicle mount - Vehicle mounts secure phones and tablets safely in your truck or van.
  • Endpoint Management – MDM/EMM/UEM allows IT to administer profiles, apply secu-rity policies and deploy devices to multiple locations efficiently.